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Contact Us

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care Team to help you:

  • Email
  • Online Form
  • Telephone
  • Fax
  • Snail Mail
  • Factory Sales/Service Personnel
  • U. S. Regional Distributors
  • International Sales
  • Employment Application

    Email:

    For product information or assistance:
    pom@pom.com

    For personnel hiring inquiries:
    melissa@pom.com

    For credit inquiries:
    melissa@pom.com

    For website feedback and inquiries:
    bwilbanks@pom.com

    We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. POM customers may also use our toll free telephone support center to contact a service representative during regular business hours:


    Telephone:

    Live Customer Service

    1-800-331-7275 (in USA), or 479-968-2880 (international)
    Monday to Friday   8:00am to 5:00pm (CST)

    Saturdays, Sundays and federal holidays, please leave a message.  A customer representative will contact you within 24 hours of the first business day.


    FAX:

    1-479-968-2840


    Snail Mail:

    Send your inquiries to:

    POM Incorporated
    Attention: Customer Service
    PO Box 430
    Russellville, AR  72811-0430

     


    Customer Care Team:

    Factory

    AK, CT, DE, DC, HI, MD, MA, ME, NH, NJ, NY, PA, RI, VA, VT 

    Bobra Wilbanks

    Phone:

    479-968-2880 ext. 238
    800-331-7275 ext. 238

    Email:

    bwilbanks@pom.com

     

     

    AZ, CA, CO, FL, ID, IA, KS, LA, MO, MT, NE, NV, NM, ND, OK, SD, UT, WY  

    Sherry Fountain

    Phone:

    479-968-2880 ext. 231
    800-331-7275 ext. 231

    Email:

    sfountain@pom.com

     

    AL, AR, GA, IL, IN, KY, MI, MN, MS, NC, OH, OR, SC, TN, TX, WA, WV, WI

    Amy Adkison

    Phone:

    479-968-2880 ext. 232
    800-331-7275 ext. 232

    Email:

    aadkison@pom.com

    Jack Wilcox

    Phone:

    479-968-2880 ext. 230
    800-331-7275 ext. 230

    Email:

    jwilcox@pom.com

     

    U. S. Regional Distributors 


    CT, MA, ME, NY, NH, RI, VT

    Municipal Supply Sales

    Contact:

    Mike Logue

    Address:

    Mail:  PO Box 467, Auburn, NH  03032-0467
    Office: 1000 East Industrial Drive, Unit 4, Manchester, NH  03109  (NEW LOCATION)

    Phone:
    Fax:

    800-221-6236 or 603-621-0076
    603-621-0088

    Email:

    mike@mssc-traffic.com

    Website:

    http://www.mssc-traffic.com


    WI

    Lange Enterprises

    Contact:

    Mike Lange Sr.
    Mike Lange Jr.
    Mark Lange

    Address:

    PO Box 4
    1131 W Second Street
    Oconomowoc, WI 53066

    Phone:
    Fax:

    262-567-9541
    262-567-2822

    Email:

    info@langeenterprises.com

    Website:

    http://www.langeenterprises.com


    IA

    Bob Vollbrecht Company

    Contact:

    Bob Vollbrecht

    Address:

    1950 20th Avenue NW
    New Brighton, MN 55112

    Phone:

    651-636-5004


                 IL (Chicago only)

    Metro Parking Solutions, LLC

    Contact:

    Maze Jackson

    Address:

    3711 N. Ravenswood
    Suite 144
    Chicago, IL 60613    (NEW LOCATION)

    Phone:

    312-421-1863

    Fax: 

    312-421-3085

    International Sales

    Terry Henderson

    Phone:

    479-968-2880 ext. 242
    800-331-7275 ext. 242

    Email:

    terry@pom.com

     

       

POM Incorporated
Copyright © 2004 POM Inc.  All rights reserved.
Revised: 12/11/07.