NAVIGATE

Home
About Us
Products
Services
Contract Mfg.
Contact Us
Articles
FAQs
Order Offline

 
     
 
RESOURCES
POM Distributors
Parking Organizations
Private Parking Contractors
Associated Vendors

 

 
     
Frequently Asked Questions (FAQs)


Table of Contents

  1. How do I know which style of meter is best for my situation?
  2. What is the latest technology?
  3. Do electronic parking meters last as long as mechanical meters?
  4. How long should the battery last?
  5. Will special features of the POM electronic meter drain the battery more quickly?
  6. All parking meters look the same to me -- what makes POM better?
  7. How accurate are the POM electronic meter timers?
  8. How tall should the meter be to meet ADA requirements?

How do I know which style of meter is best for my situation?

The answer depends on your parking layout and the users themselves -- how receptive are they to using new technology?  How far are they willing to walk?  Will they be able to choose a right or left space button on a meter?  If not, they will be even less likely to accept a pay station where they must walk to the machine and back and follow more complex instructions.    POM meters are designed to minimize user frustration.   Let POM and its bank of reference installations help you decide which style of meter will fit best into your infrastructure.

Back to Top

What is the latest technology?

For low-power, stand-alone parking meters, high-visibility displays, smartcards*, and infrared communications with a Pocket PC should top your shopping list.   Meters should be able to detect a vehicle in the space and network wirelessly Cell phone parking option should be able to add time directly onto the meter to keep enforcement simple and fast.  Data should be in an exportable format for custom reporting and integration.  Smart locks should allow you to retrieve audit data AND enable the vault key to turn in the lock, while creating a record of the collection.  Circuitry should be efficient and low-power, with as few components as possible, and lightweight yet rugged.  Compare any 10-year-old electronic device (computer, calculator, radio) with a new one, and you'll see what we mean. 

Pay stations should be able to accept the same smartcards* as the parking meters and garage equipment.  Also, ticketwriters that can retrieve data from the meters and the pay-and-display receipts would maximize citation collection.

*Smartcards may be a closed, parking-only system or a merchant-driven electronic payments solution for small dollar transactions.

Back to Top


Do electronic parking meters last as long as mechanical meters?

If properly maintained, we have reason to believe the meters will last at least 10 years.  We have electronic meters in excess of 12 years old still on the street.  As with the computer industry, components and their specifications change over time, making it impossible to repair or replace the main boards and coin chutes.  That is one of the main reasons a city should buy and keep a spare inventory of meters and components.  Make sure your technicians have factory training and service manuals outlining how to detect and correct corrosion and perform general preventive maintenance and troubleshooting.  Before a meter reaches it's 10th birthday, there will likely be new technology making an upgrade well worth the investment -- that was never an option with mechanical meters.

Back to Top

How long should the battery last?

Current production POM parking meters draw only an average 50µA.  This is the lowest-power electronic parking meter on the market.  Previous POM meter versions realized 8-12 months on a 9V lithium battery, and we have had some reports of over 24 months on our 6V AA alkaline 4-pak.   Although we do not guarantee longer battery life, we fully expect it.  Battery life is affected by usage and temperature fluctuations, and if battery snaps or plugs are allowed to corrode, high drain will occur (see service manuals for preventive measures).   The 6V AA 4-pak has 2850 mAhours capacity, and the lithium version has 3,000 mAhours  (vs. only 1250 for a pair of 9V alkaline batteries, the power source used by another meter company, or 1250 mAhours for one 9V lithium).    The 6V AA alkaline 4-pak is only rated for temperatures above -4Fº, so only lithium batteries should be utilized in the colder climates.  We recommend that 9V alkaline batteries NOT be used in our parking meters.  Warranty claims will only be honored if recommended batteries are in use. 

Back to Top


Will special features of the POM electronic meter drain the battery more quickly?

You have to "put a pencil to it".   The POM high-visibility rotary display draws higher amps while it rotates, but once it has stopped, the meter is virtually "at rest".  Because this display makes enforcement easier and faster, the increased citation revenue (and resulting increase in meter revenue) will greatly outweigh any perceived decrease in battery life.  A smartcard reader will also draw about the same as a coin drop, although the transaction takes longer.  However, the up-front revenue from smartcard sales and the interest it earns far outweigh the minor increase in battery replacement frequency.    There are ways to minimize battery drain -- turn off LED's and backlights if you are not going to enforce the meters at night.  These features are barely visible during daytime.  If you only put your meters out during summer tourist season, try using one fresh 9V lithium battery each year, or re-use your 6V AA alkaline 4-pack year after year.

Back to Top

 


What is the most secure method for protecting revenue on the street?

The best protection for coin revenue on the street is a combined effort to thwart outside and inside theft.  In high-crime areas, an all-iron meter vault should be used, secured to the post with Gripper wedges or the Bar-Pin, and the post should be sleeved to prevent use of a post cutter.  SmartLock will ensure that even if keys are lost, stolen, or duplicated, or even if someone tries to pick the lock, it still will not open without the additional use of the SmartLock access card.  Internal theft of coins is best prevented by use of a sealed, security coin collection system; we also recommend shifting 2-person collection teams for personal protection on the street as well as a checks-and-balance system, and coin counting performed under surveillance or by a bank or security service.  Internal theft is further detected and discouraged by auditing and reporting the meters' revenue intake using the related software and handheld devices.

Back to Top


All parking meters look the same to me -- what makes POM better?

POM has been around the longest, and there's a reason for that.  Our owner, staff, and distributors have the most experience of any parking meter company in the world.  Our goal has always been to give our customers the most value for their money, backed by service second-to-none, and a feeling that we'll always be around to serve them.    Client feedback and word-of-mouth are our lifeblood, as we pledge to make every customer a repeat customer.  Call one of our product specialists for more details about patented features only offered by POM, and a list of our references.  We will make a believer out of you!

Back to Top

How accurate are the POM electronic meter timers?

POM electronic meters utilize 32.768 KHz quartz crystals that are accurate to ±20ppm (parts per million).   That equates to 10 minutes per year, or 50 seconds per month, or 1.64 seconds per day, or .068 seconds per hour.  Contact POM for documentation certifying these specifications from our quartz crystal supplier.

Back to Top

How tall should the meter be to meet ADA requirements?

The meter display must be visible 40" maximum (1015 mm) above the center of the clear floor space in front of the meter.  See  http://adabuild.com/publications/PROW-Issues.html 

Back to Top
 
       

POM Incorporated
Copyright © 2004 POM Incorporated. All rights reserved.
Revised: 06/07/07.